The Shading Company

Cortina Shading Systems is a Texas based window covering specialist. We offer a variety of products to meet multiple needs for homeowners as well as business owners. What makes us different from our competition?

Focus on the Customer, not the Product

We are not sales people. We are consultants. We spend time chatting with our clients to find out what THEY want. Getting information about the property, how the client wishes to uses the various rooms and what they envision as the ideal end result is our starting point.

Building Value for the Customer

Owning a car does make a person a mechanic. By the same token, owning a home does not make a person an expert in window coverings or roofs or plumbing. We search for ways to add value to our customers bypresenting different options that may not be so clear to a person that is not involved in the window covering industry.

Manage All Phases of the Business

From the first consultation to picking out the right items all the way to the installation, we are involved with the customer at every step. We want the job done correctly and on time with the customer’s expectations.

To this end we stress to our installers the importance of getting the job done correctly, not on saving money. If an installation needs extra material or extra time, we urge the installers to do whatever is necessary to ensure the customer’s happiness.

Taking Ownership of Our Success and Shortcomings

Just like every other business, we make mistakes. However, we don’t placate our customers. We admit our mistake and take ownership of the problem. In order to stay in business we feel that every customer has the same value. If we make an error, we work until it is corrected and the customer is satisfied.

As the premier window coverings retailer in Texas, we provide competitively priced, high quality, interior and exterior shading solutions, including motorized roller shades, security/hurricane shutters, retractable awnings, plantation shutters, and select Hunter Douglas products such as Silhouette shades, Duette honeycomb shades, woven woods, and wood blinds.

Whether you are a residential or commercial customer, we at Cortina Shading Systems, welcome the opportunity to provide design solutions and share our years of experience with you.

http://cortinashading.com/